Taking back old appliances

As a supplier and manufacturer, we are required under the Electrical and Electronic Equipment Act (ElektroG) to take back all electrical and electronic equipment we put on the market and to recycle it in accordance with ecological standards.

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You can register all devices and system solutions placed on the market by Interactive Scape in Germany for return at the end of their service life by sending an email to support@interactive-scape.com or by calling Interactive Scape.

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We will send you an order confirmation for the return. You can then return the goods to us and we will ensure that they are disposed of in an environmentally friendly and legally compliant manner.

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• Old batteries and accumulators that are not permanently installed in the electrical appliance must be removed from the appliance and completely discharged before they are returned (ElektroG 3 § 10 Paragraph 2 Sentence 2).
• When returning old appliances containing batteries and/or accumulators, please observe the respective shipping regulations.
• When returning lithium batteries, please mark the consignment with the inscription LITHIUM BATTERIES FOR RECYCLING

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The symbol of a crossed-out dustbin displayed on electrical and electronic equipment indicates that the respective device must be collected separately from unsorted municipal waste at the end of its service life.